Zeosoft Ltd – General Terms and Conditions

At Zeosoft Ltd. we’re committed to making your web experience the best it can be and if you’re shopping with us, your online experience convenient, simple and totally secure.


Business Trading Name

Zeosoft Ltd is the Trading name for Zeosoft Ltd and will appear on customer invoices and statements.


Ordering Zeosoft Products

By placing an order on the Zeosoft website you agree to and accept the terms and price specified in this website. This price may include delivery and other applicable charges which are stated during the ordering and/or checkout process.

There may be occasions where we have to decline orders for any reason, including, the unavailability of any product, an error in the price, the product description, an image posted on this website, or an error in your order.

If a particular Zeosoft product is temporarily unavailable, we will contact you, and inform you of the estimated date of availability and deliver the product when it is available or give you the option to cancel the sale.

Your contract with Zeosoft will begin when you have fully paid for your order and Zeosoft provides confirmation that your order has been accepted. Confirmation will be sent via email to the email address you have specified.


Stock Availability

We keep good stocks of all our products on hand however occasionally we may be out of stock of a particular item briefly and in times of unexpected heavy demand.


Delivery Estimates

Zeosoft makes every effort practical to ensure that delivery timeframes are prompt but we are unable to accept liability for any loss or damage directly or indirectly arising out of, or in connection with, any delay or failure to deliver within the estimated time frame.

If however for any reason, dispatch of goods has not occurred within 14 days from your order date, you may elect to treat the failure to deliver as a termination of the contract between you and Zeosoft. In such an event Zeosoft will refund any payment due to you in respect of that particular order.



Zeosoft takes reasonable care to ensure your order is correct and is sent in brand new condition. We are happy to replace or refund faulty products so long as a receipt is given as proof of purchase. We cannot refund postage costs.

Zeosoft also offers a money back guarantee to any customer not satisfied with our skincare range. Please contact us if you have any problems with your order and we will work with you to remedy the situation as soon as possible.


Zeosoft accepts payment via credit cards or direct bank transfer.

Purchases via direct bank transfer are to be made as follows:

Account No. 02-0136-0030647-000

Account Name: Zeosoft Ltd

Bank Name: BNZ Devonport

NB: The order number must be included as a reference on your bank transfer so we can link the payment to your order.


Incorrect Bank Account Number

Please check carefully and ensure you transfer your payment to our account number 02-0136-0030647-000.  Zeosoft cannot accept any responsibility for payments made to an incorrect account and the goods will not be dispatched.



All prices are in New Zealand dollars (NZ$) and include GST (15% sales tax from July 1st, 2014). All prices are correct at time of publication; however, we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.


Terms and Conditions of Sale

By accessing, browsing or purchasing using this site, you acknowledge and agree to our terms, conditions and any relevant disclaimers.

Zeosoft reserves the right to change any or all of the information contained in these terms or conditions at any time. Zeosoft reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at their sole discretion. Any orders canceled by Zeosoft but paid for will receive a full refund. Other refunds will be given at the discretion of Zeosoft Ltd.



When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer.

The information on this website is provided for general information only. Zeosoft has provided this information for the benefit of users in good faith and with all reasonable care. Errors and omissions in this information may occur and Zeosoft does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on The Zeosoft website.


Order Fulfilment Regions

Zeosoft will fulfil orders to New Zealand, Australian, UK residents only.